Expert Support For Commerce Success

Get on-demand technical help so you can focus on business growth. Our Support Plus services empower retailers by providing specialised skills to maintain and expand sites built on our platform.

Many retailers have limited internal technical resources, making it challenging to support key site initiatives. With MOD Support Plus, we provide expertise in critical commerce areas like web development, platform migrations, integrations, performance optimisation, and technical troubleshooting. This allows you to strategically outsource tasks and projects to MOD experts.

MOD Commerce provides on demand technical support

Specialised Skillsets

Specialised Skillsets

Our Support Plus team includes experts in complex web development, migrations to newer platforms, custom integration building, site performance diagnostics, technical troubleshooting and resolution, and product support. We become an extension of your staff.

Flexible Assistance

Flexible Assistance

Get ad-hoc hourly support for minor issues or major packaged services for more transformational initiatives. Customise engagement models to your specific organisational needs - from one-off quick fixes to long-term embedded on-site partnerships for companies lacking specialised IT commerce staff.

MOD Commerce support plus services keep your technology running uninterrupted

The MOD Commerce Advantage

We live and breathe building, supporting and optimising complex commerce technologies. Our team is comprised of veteran developers, IT specialists, and solution architects with decades of collective hands-on experience running mission-critical commerce platforms and tools. Leverage our expertise to capably guide technical projects.

Key Features of MOD Commerce Support Plus

MOD Commerce Support Plus service features

Your Dedicated Partner

A hand-picked MOD technical advisor will intimately understand your business, platforms, and infrastructure to provide strategic guidance or get deep in the weeds on development and troubleshooting as needed. We seamlessly integrate with your staff and systems.

Skills Development

Beyond immediate project assistance, we uplevel your team’s capabilities via close joint work and knowledge sharing. Transition institutional know-how through documenting processes and training sessions to uplift internal skills for the long-term.

On-Demand Specialists

Quickly scale up or down by spinning up MOD resources to fill immediate project-based technical needs or address longstanding specialised skills gaps within your staff. No need to permanently hire rare niche skillsets.

Maximum Business Impact

Free up your technical staff to focus on developing differentiating digital capabilities and customer-facing initiatives that drive revenue rather than maintaining status quo systems. Our expert assistance delivers major business impact by enabling you to reallocate technical bandwidth.

Trusted by business owners all over the world

At our level, there’s a certain amount of customer service and experience that people expect when they’re spending that kind of money. With MOD Commerce, we are able to realize, match, and go beyond their expectations.

Ray Hawkins, PRECISION GOLF

The MOD Commerce team has successfully developed bespoke software in conjunction with the MOD Content Management System, leading to a substantial enhancement of our internal processes. This innovative solution has proven invaluable, significantly reducing the need for manual labour, and freeing up valuable hours for our team. The seamless integration of custom software not only streamlines our operations but also underscores our commitment to efficiency and technological advancement within our organisation.

David Fenessy, BILTBETA

Our sales increased by 450% even while the world went through a pandemic. Working with MOD Commerce was the best thing we ever did.

Vee Udeshi, V SPORTS UK

Our old system just couldn’t keep up. With MOD Commerce, we have everything we need in-store and online, all from a single place.

Michael Gabriel, SAVOY SALON SUPPLIES

There is a massive delta between what I as a business owner knows about SEO and what MOD Commerce can deliver. Since Using MOD Commerce, we’ve gone from being listed on Page 28 of Google to Page 1.

Rod Smith, THE STRATA COLLECTIVE

Pricing to fit your requirements

Each web solution is different. This product selector provides a general understanding of what your business needs and provide you with an estimated cost. For more detailed information please contact us.

SOLUTION BUILDER

Do More. Sell Faster.

MOD Commerce’s comprehensive suite allows business owners to transform their sales and streamline their growth from a single platform with solutions such as:

  • Simplified order fulfilment
  • Omnichannel in seconds
  • Simplified stock management
  • Personalised content sharing
  • Superior SEO capabilities

Book A DEMO

Do More Sell Faster